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Seasonal hours: 8:30am-5:00pm Mon -Thurs, and 8:30am-1pm Fri. May 22- Sept 8

DOWN inc.

Down & Feather Bedding | Hospitality, Private Label, Retail & Design

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Golden Feather Rewards

Pearl Feather Rewards

Pearl Feather

Spend $10,000

Save 3% on all orders

Emerald Feather Rewards

Emerald Feather

Spend $20,000

Save 5% on all orders

Golden Feather Rewards

Golden Feather

Spend $30,000

Save 7% on all orders

golden feather

Golden Feather Rewards is our way of showing our appreciation to trade partners who consistently place orders with Down Inc.

Earn your feather rewards status based on your qualifying annual spend. The more you purchase, the more you save, with automatic discounts applied at checkout.

Feather status is earned immediately* once annual spend thresholds are met.  Status is calculated based on qualifying spend from the last 365 days, and locks your rewards in for the entire following calendar year if achieved by December 31.

*may take up to 48 hours to reflect on your account

FAQ

  • What counts as qualifying spend?

    Qualifying spend includes eligible product purchases placed through your approved trade account. Taxes, shipping, and non-product fees do not count toward qualifying spend.

  • Does my discount apply to every order?

    Discounts apply to eligible products at regular price. Some exclusions may apply (see Terms & Conditions)

  • What if I return something?

    Returns and credits may reduce qualifying spend and can affect tier qualification.

  • How do discounts work? Do I need a code?

    No code needed. Your discount is applied automatically at checkout when you’re logged into your eligible account.

  • Do offline purchases count?

    Yes, offline purchases count towards your total spend (not applicable to Hospitality or Private Label accounts).  If you don’t make purchases through our online portal or if your purchase contains a custom order, your current spend will automatically be updated every 30 days.  You must login to your online account to view your account details and current rewards status.  If you are a current trade partner but do not have an online account, please contact customer service to request one.  

Terms, Conditions & Eligibility
Golden Feather Rewards is available to Retail & Design trade accounts only. Private Label and Hospitality accounts are not eligible.  Program benefits, tiers, and qualification rules are subject to change at any time.
Eligibility
  • Must be an approved Down Inc. trade account in good standing.
  • Discounts apply only when logged into the eligible account.
Qualifying Spend
  • Qualifying spend includes eligible product purchases.
  • Qualifying spend excludes taxes, shipping, rush fees, service fees, and any other non-product charges.
  • Returns, credits, and canceled orders may reduce qualifying spend.
Status Calculation & Locking
  • Feather Status is earned based on qualifying spend from the last 365 days.
  • If a tier is achieved by December 31, that tier is locked for the entire following calendar year.
  • Status changes may take up to 24 hours to reflect after orders post.
Discount Application
  • Discounts are applied automatically at checkout for eligible orders.
  • Discounts are not retroactive and cannot be applied to past purchases.
  • Discounts may not apply to certain items or special pricing arrangements (including custom quotes, contract pricing, or promotional pricing).
General
  • Down Inc. reserves the right to verify purchases, correct errors, and adjust status or benefits if needed.
  • Misuse, account issues, or non-payment may result in removal from the program.

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