Ordering Process for Current Trade Partners

Online Orders

Place orders online at DownInc.com.

EDI Orders

Please include your account name, account number, quantities, and SKU numbers with all EDI orders. Orders must be sent to customerservice@downinc.com

Payment for Non-Online Orders

Orders not placed online will be processed according to the payment terms established for your account. Credit card customers will receive a secure payment link by email. Customers with pre-approved Net Terms will be invoiced according to their established terms.

Terms of Sale

Customers who meet and maintain Down Inc.’s credit requirements may qualify for Net 15 or Net 30 payment terms from the invoice date.

Existing Customers: To apply for net terms, please complete a Net Terms Application in full and provide a minimum of three credit references. To avoid processing delays, references should include complete contact information and account numbers.

A finance charge of 1.5% may be applied to past-due account balances. In the event of payment default, the customer will be responsible for reasonable fees associated with collection.

Pricing

Down Inc. reserves the right to change published pricing at any time, with or without notice.

Payment Options

We accept American Express, Visa, Mastercard, and Discover. Qualified accounts may also be approved for Net 15 or Net 30 terms.

Not Yet a Trade Partner?

Apply for a Down Inc. Trade Account online at DownInc.com/Become-a-Trade-Partner.

Image Reproduction

All materials appearing in Down Inc. catalogs, price lists, and on DownInc.com are protected by copyright. Reproduction or use of Down Inc. images or other copyrighted materials without prior written permission from Down Inc. is prohibited.