Mr. Hospitality
Michael Rich
National Hospitality Account Manager
Meet Michael Rich, our National Hospitality Account Manager at Down Inc. Michael is an integral part of our team, working closely with hotels to ensure they receive top-notch service and high-quality products tailored specifically for their needs.
Now let’s talk about some fun facts about Michael! Not only is he a big Detroit Lions fan, but he’s a pro at creating brand standards for hotels, and also has a keen eye for picking out his favorite pillow from Down Inc. (it’s the Upside of Down™ 85/15 pillow!). As someone with a passion for travel, his favorite place to visit is Mexico. “My favorite vacation was the time I spent on my mountain bike in Mexico. Everything from transporting my Specialized P.2 Trail to using a local guide who showed me some gorgeous trails. I stayed in a wonderful boutique property and was treated to exceptional local cuisine and spirits. Can’t wait to go back!” – talk about good taste both at work and on vacation!
Whether it’s creating brand standards or providing customized bedding solutions, Michael has you covered! Michael told us about one of his most memorable projects, “A brand approached us and told us they were constantly being asked by their guests where the pillows came from and how could they buy them. We worked together and created a dedicated branded website that would allow their guests to order our pillows without the need for the property to handle any of the logistics detail. It was a win for the hotel and win for the guests who love our products!”. Michael works tirelessly to ensure that your needs are met with precision and excellence.
When it comes to a good night’s sleep, the right pillow can make all the difference. For me, that perfect pillow is the Upside of Down™85/15 from Down Inc’s Hospitality Collection. It’s a luxurious blend of comfort and quality that has transformed my sleep experience. Despite its softness, the pillow is incredibly resilient. The high-quality materials ensure that it retains its loft and comfort even after months of use. In a world where quality sleep is often hard to come by, finding the right pillow can be a game-changer. This pillow has not only improved my sleep but also added a touch of luxury to my bed. If you’re in the market for a new pillow, I highly recommend giving this one a try. Trust me, your neck and shoulders will thank you!
Crafted to
Perfection
Our Commitment
At Down Inc., we take pride in our luxurious down bedding products and fast turnaround times. Our low minimum order quantities (MOQ) allow you to get exactly what you need without excess inventory.
We’re also able to work with you to create custom sizes for various hospitality requirements, such as cruise line and pod hotel bedding.
Quality Assurance
All our products are proudly made in our Michigan facility, using only materials certified by the International Down and Feather Laboratory to meet high-quality standards.
Exceptional Customer Service
If you’re in need of luxury down bedding solutions or assistance with creating a brand standard for your hotel or resort, look no further than Michael Rich and the dedicated team at Down Inc.
Interested in learning more about our Hospitality line?
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